Refund Policy

This policy outlines the guidelines for requesting refunds on our services:

1. Refund Eligibility

Refunds are only available within 48 hours of placing an order. No refunds will be issued after this period.

2. How to Claim a Refund

To request a refund, you can either open a ticket through our Dashboard or join our Discord server and contact our support team.

3. Refund Processing Time

Refunds will be processed within 24 hours of opening a ticket and submitting the necessary information.

4. Required Information for Refunds

To process your refund, you must provide the following information:

Invoice Number (example: 88/11/2024)
The VPA address (or UPI ID) used for the payment.
The exact amount paid (do not round off the figures).
The Reference ID associated with the payment.

5. Security and Privacy

Only share your payment details when explicitly asked for a refund by our authorized staff. Retronodes Hosting is not liable for any issues arising from sharing your personal details with unauthorized parties.

Thank you for choosing Retronodes Hosting. If you have any questions or need further assistance, please do not hesitate to contact our support team.